Book

FAQ

How do I book?

Online on this website, or by WhatsApp / Telegram on +855 69 439 094 (see the Contact page).

Can I cancel?

Yes, free of charge until 48 hours before arrival (14:00). Details in Cancellation and refunds.

How can I pay?

At the hotel: in cash (US dollars or riels), by ABA KHQR or by bank card.

When can I check in and out?

Check-in from 14:00 until 22:00, check-out by 12:00. Arriving after 22:00? Tell us by WhatsApp before you arrive.

Can I arrive earlier than booked?

Yes, if a room is free: the extra nights are added to your stay. Message us to check.

Is there free Wi-Fi?

Yes, in every room and in the restaurant.

Are the rooms air-conditioned?

Yes, every room has its own air-conditioning, and so does the restaurant.

Is there a laundry service?

Yes, just ask at reception.

Where can I park?

Motorbikes can be parked with us. For cars, there is a public car park nearby (not run by SAYSABOK). We can sometimes keep a space in front for a quick drop-off.

Is the restaurant open to everyone?

Yes, hotel guests or not. Opening hours on the Restaurant page.

Are pets allowed?

No, we do not accept pets.

Is breakfast included?

No, breakfast is extra: about $5, with 7 menus to choose from, à la carte (no buffet). It is served at our restaurant (06:30–10:30).